I prefer to call when I have questions but to use online chat is also helpful. I have already purchased goods on-line from other companies but was scared to buy drugs. Who knows what they can put in the parcel? When my package arrived I could not understand ...

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They were given infected blood products in trials without their knowledge, the BBC has found.

Specialist clinics are helping increasing numbers of young ketamine users with damaged bladders.

The regulator calls the data a "wake up call", and says parents and industry need to do more.

The PM wants to strip GPs of power to issue sick notes but Labour says he has run out of ideas.